Canadian orders are sent!
over 3 years ago – Fri, Jan 08, 2021 at 06:12:53 PM

Hi everyone!

Just a quick note, specifically for our Canadian backers -- your packages have been forwarded by our postal partner and you should see them however soon it takes Canada Post or UPS to get them to you!

Tracking numbers have been imported and emailed through Backerkit, so you should have received your individual notification with that information by now (or very soon). If you don't get an email with your tracking #, you can also find it in your Backerkit --

And once again, if you're not sure how to find your Backerkit page, just go to https://paris-2119.backerkit.com/ and log in with your Kickstarter email address.

So at this point, the only packages left are for non-North American International, which has grown frustratingly complicated what with Brexit, different VAT requirements, port congestion, and brand new pandemic lock downs both here and abroad. It certainly is not how we foresaw things going, and we are still chasing down any and all alternate options to getting those last 263 packages shipped. Believe me, we want you to have this stuff as soon as possible! (And we want to get a viable pipeline in place so that our ASTER OF PAN campaign can fulfill with fewer disruptions this month!)

As always, we will keep you updated, hopefully very soon.

So long 2020 (and good riddance?) + CANADA and INT'L update + soundtrack videos!
over 3 years ago – Fri, Jan 01, 2021 at 10:36:49 PM

Hi everyone!

Well... we made it. Most of us, anyway. It has been a rough year worldwide, with a cavalcade of the most unbelievable real-life plot twists anyone could ever imagine, just short of first contact. (Gotta save something for "2020, season 2: 2021", right...?) But we are optimistic for next year, and your immense support (and patience) has put a lot of much-needed wind in our sails. When the economy shut down in March, and our distributor stopped operating for 3 months, we were afraid we might find ourselves among the millions of other folks left wondering how to keep the lights on. Kickstarter was an immediate consideration. And thanks to you, it proved to be a lifeboat during the storm.

PARIS 2119 was our first "official" campaign in this battle plan, and we're thrilled it was as successful as it was. We are disappointed and frustrated that International fulfillment has been hampered by so many factors (pandemic factory delays, slow customs clearance, short-staffed warehousing, Brexit-led VAT application delays, etc, the list goes on...), but we thank you for your patience as we hammer through all of the obstacles caused by things beyond our control. Our goal is to get a reliable process in place as quickly as possible, which will mostly benefit our more recent campaigns (for WAHCOMMO and BRINDILLE), and (unfortunately) PARIS has been the test subject in that research. We will get everything to you one way or another this month, or bend over backwards trying.

As it stands, the bulk of Canadian orders will be received by our fulfillment partner in Ontario next week. While I had hoped they would have been there by now, they were themselves closed for several delivery attempts this past holiday week. I fully anticipate they should be able to turn around all of those Canadian packages (42 in total) within 1-3 days of receiving. Tracking should be provided (that is our understanding), and we will keep you informed as soon as we have concrete information for you.

Rest of the world orders are still waiting on UK VAT assignment. :( And with Brexit starting tomorrow, and ports being closed and congested over the new COVID strain lockdown, who knows what that will mean. So we have already started looking for alternate plans. Some of that research and outreach has been hampered by many people being out of the office this past week, but we expect to start weighing concrete alternatives next week. Everything is ready to go, we just need to find a viable means of getting everything out (at a rate somewhat close to what you paid... we can absorb some additional costs, but hopefully not magnitudes more...)

We will keep you posted, of course. We truly do apologize for these delays and appreciate all of your patience.

In the meantime... we made some soundtrack videos!

Not exactly "music videos" but more like "visualizers" -- some PARIS 2119-ish background imagery to look at while listening to the track. Just something fun we made on some Christmas weekend downtime. :)

Enjoy!

Happy Holidays
over 3 years ago – Fri, Dec 25, 2020 at 08:39:02 PM

Hi everyone!

Just a quick update to wish you and your loved ones a very happy and healthy holiday season. :)

THANK YOU for all of your wonderful and heartfelt support this year. We couldn't have done it without you, and it warms us to know that you folks are out there with as much interest in these wonderful authors and artists as we have.

If you're not on our mailing list, here is a copy of the holiday e-card that we sent out yesterday --

Shipping update and the next big thing!
over 3 years ago – Sat, Dec 12, 2020 at 11:35:05 PM

Hi everyone!

Lots going on over here, so many projects to attend, but don't worry -- getting PARIS 2119 fulfillment complete is still high on the list!

DOMESTIC Backers -- you should have received your packages by now. If not, check your Backerkit for tracking info (or to complete your surveys). 

CANADIAN Backers -- We are dropshipping all of your packages to our postal forwarder in Ontario this week! And their part is pretty easy so they can probably get them turned around in less than a day or two! So yours should, ideally, get to you by Christmas. :) You can put it under your tree and unbox it like giftwrap (if Christmas is your thing).

EVERYONE ELSE -- ...Christmas doesn't look to be in the cards for you. And we are super-frustrated by that news. Word from gov.uk is that they won't get back to us with our VAT until before Dec 24th, and we can't ship the goods to our UK distributor without a registered VAT. So it looks like we won't be able to get the items to them until the 1st of the year, and then it'll probably take them a few days to turn them around to you... add your individual transit time and... you will certainly have an awesome January-something! 

We really do feel bad about the unforeseen delays, but on the bright side we have learned how to optimize a LOT for upcoming campaigns. Things like streamlining packaging, dealing with VAT and customs, and the incredible cost of shipping small parcels overseas (sorry, Australia!). Without going into detail, suffice it to say that we paid a LOT more to cover shipping than we budgeted... a pretty pricey lesson learned. But it led to us realizing the ultimate benefit of going with a one-stop, professional, worldwide fulfillment service, which we will be doing on our NEXT CAMPAIGN LAUNCHING ON TUESDAY...!

We are bringing not one but TWO new graphic novels from the award-winning creative team of FRÉDÉRIC BRRÉMAUD and FEDERICO BERTOLUCCI:

BRINDILLE and LOVE: THE MASTIFF!

A young girl wakes up in the midst of a raging forest fire, with no memory of who she is or how she got there. After being rescued by a nearby village of elf-like creatures, she sets out on a magical journey in search of answers to questions she doesn’t even know how to ask. Along the way, she befriends a talking wolf who takes on the role of guide and guardian on this strange, epic adventure.

Filled with magic, monsters, mystery, and mermaids, this dark fantasy will dazzle readers with its breathtaking beauty and wonder.

A loyal hunting dog finds himself alone in the wild outback of Australia when his master is struck down by a poisonous snake during an expedition. Now he must make his way through the dangers and obstacles of the magnificent wilderness, relying on instincts that no amount of domestication can fully suppress…

The fifth and newest volume in the world-renowned, award-winning LOVE series of wordless wildlife graphic novels, this beautiful, all-ages series explores genuine natural behavior through the dramatic lens of Disney-esque storytelling, like a nature documentary in illustration.

We're also offering EXCLUSIVE LIMITED EDITION COLLECTORS BOXED SETS of Brremaud and Bertolucci's celebrated LOVE and LITTLE TAILS series! These will not be distributed through retail and will only be produced in quantity determined by this campaign!

Visit the pre-registration page for a FREE cardstock print of the variant cover by Ben Caldwell!

CHECK IT OUT HERE AND PLEASE CONSIDER HELPING US OUT ON DAY ONE!

Checking in
over 3 years ago – Mon, Nov 30, 2020 at 03:13:36 AM

Hey, Everyone,

Hope those of you in the states had a wonderful Thanksgiving this week -- ours was certainly one to remember, that's for sure! :D Fulfillment never stops, not even for holidays! Even though our warehouse is closed for the long holiday, they'll be resuming shipments on Monday. That includes getting the dropshipment of pre-packed Canadian orders sent to Ontario so they can quickly re-forward them to everyone up north. We'll also be getting the domestic orders that included original sketches out this week, too. (And the lucky backer with the original Peach Momoko art will go out as soon as that piece arrives from Japan! On its way, should be here Mon or Tues...)

The rest of the world orders are standing by, collected on a palette and ready to ship to our UK shipping partner just as soon as we get our VAT# from gov.uk. Fingers crossed that comes quickly, as that's the last bit to check off!

If any of you have had any issues with your reward package, please message us through Backerkit or email us at [email protected] so that we have a proper record to follow up. Please include your Backer# and/or ID so we can look up your info. We're happy to do what we can to resolve any issues!

A WORD ABOUT LATE/UNFILLED SURVEYS:

There are still about 50 of  you who have not filled out your Backerkit surveys.

This means your stuff is sitting here waiting to go out to you. And if you are an international backer, that means your stuff might miss the boat (literally and figuratively). While we really want to get everyone's stuff out so we can keep a clean slate, we REALLY want to be sure that we aren't having to make special -- and expensive -- arrangements to send individual packages overseas.

So PLEASE, if you haven't filled out your Backerkit survey, please do so ASAP!

Those of you who have filled out your surveys, but did so after the original lockdown date on Nov 1st, will need to be manually unlocked and released. We're monitoring Backerkit pretty regularly, and locking those down for fulfillment as we see them trickle in, but since it is not an automatic process, if you fill out your survey late, just know that we'll need to follow-up by hand to complete the lockdown, print postage, activate your digital rewards, etc. So if we get busy with other things, it may not happen until we pop back over here... so your best bet is to fill out your surveys as soon as you can, to save us a bunch of extra work. :)

That's all for now! We're hoping to wrap up some cool music videos from the soundtrack in the next couple weeks! Will let you know if/when those wrap up! :D